Shipping, Policies, and Warranty

Shipping Policy
We charge for shipping based on our national average shipping costs, so as not to penalize anyone who happens to live far away from us here in the Desert Southwest. The following format is the most accurate way we have found to do this, and is the system we use on Amazon.com. It also allows for shipping discounts when purchasing multiple products in the same order.
 
Shipping is charged on a per shipment + per item basis. The flat charge per shipment is $7.50 and the per item charges are as follows:
the Compost Crank® – $4
the Compost Crank® Twist – $4
the Special Long Compost Crank® – $6
Composting for Dummies® – $0.50
 
Example 1: An order of one Compost Crank® will ship for $11.50 ($7.50 + $4).
Example 2: An order of one Compost Crank® Twist and one Composting for Dummies® book will ship for $12 ($7.50 + $4 + $0.50)
 
We mostly ship via USPS Priority Mail 2-3 day service. However, they do not deliver to every address. If you require the use of a specific carrier, please let us know by writing a note when checking out. Before submitting your order, there will be a option to “Add special instructions” where you can write the note.
 
Orders shipping to a post office box, Alaska, Hawaii, or any US Territories are shipped via USPS Priority Mail.
 
At this time we do not ship outside the United States.
 
All orders ship within 1-2 business days and have a time in transit of 2-5 business days. So please allow a total of 3-7 business days for delivery.
 

 

Taxes
Sales made in the state of Arizona will be charged 8.6% sales tax.
 
 

 

Return Policy
365 Day “No Reason Needed” return policy.
100% Money Back Guarantee & We Pay Return Shipping.
Please save your receipt, and email or call us for instructions.
 
Each tool is handcrafted with care from quality material and personally tested to make sure you have a product you deserve.
Note that slight differences & imperfections are inherent.
 

 

Warranty Information
Both the Compost Crank® and the Compost Crank® Twist are covered by a Lifetime Limited Warranty. Our products are warranted against defective material or workmanship for their lifetime. In the event of failure during this time, please call 1-800-795-7316 for return instructions. The tool will be returned to Lotech Products, 3919 East Holmes Street, Tucson AZ 85711, and will be repaired or replaced. This warranty does not cover failure due to normal wear, abuse, or neglect.
 
This warranty gives you specific legal rights as well as other rights, which vary from state to state. In any event, you have the right to return for a refund if you feel the product has been misrepresented in advertising or does not serve its stated purpose. Unauthorized repair or misuse voids this warranty by law.
 
The Compost Crank® and Compost Crank® Twist were made light in weight for their intended purpose as compost aerating tools. Any other use constitutes misuse, and Lotech Products will assume no liability for damage or personal injury caused by such misuse.