Shipping, Policies, and Warranty
Currently, we charge the average shipping cost based on the weight of the shipment. This cost ranges from $8 for a 1 pound shipment, to $23.74 for a 9 pound shipment. Orders weighing over 9 pounds receive free shipping. Your shipping cost will be calculated during the checkout process before payment.
We mostly ship via USPS Priority Mail 2-3 day service. We also use UPS Ground and FedEx Home Delivery for heavier items. Not all carriers are able to deliver to every address. If you require the use of a specific carrier, please let us know.
Orders shipping to a post office box, Alaska, Hawaii, or any US Territories are shipped via USPS Priority Mail.
At this time we do not ship outside the United States.
All orders ship within 1-2 business days and have a time in transit of 2-5 business days. So please allow a total of 3-7 business days for delivery.
Sales made in the state of Arizona will be charged 8.1% sales tax.
365 Day “No Reason Needed” return policy. 100% Money Back Guarantee & We Pay Return Shipping. Please save your receipt, and email or call us for instructions.
Each tool is handcrafted with care from quality material and personally tested to make sure you have a product you deserve.
Note that slight differences & imperfections are inherent.
Both the Compost Crank® and the Compost Crank® Twist are covered by a Lifetime Limited Warranty. Our products are warranted against defective material or workmanship for their lifetime. In the event of failure during this time, please call 1-800-795-7316 for return instructions. The tool will be returned to Lotech Products, 3919 East Holmes Street, Tucson AZ 85711, and will be repaired or replaced. This warranty does not cover failure due to normal wear, abuse, or neglect.
This warranty gives you specific legal rights as well as other rights, which vary from state to state. In any event, you have the right to return for a refund if you feel the product has been misrepresented in advertising or does not serve its stated purpose. Unauthorized repair or misuse voids this warranty by law.
The Compost Crank® and Compost Crank® Twist were made light in weight for their intended purpose as compost aerating tools. Any other use constitutes misuse, and Lotech Products will assume no liability for damage or personal injury caused by such misuse.